Independent case screening
A preliminary view can help distinguish a potentially meritorious dispute from a decision that is well supported by the policy.
For agents and intermediaries
Add claim expertise without losing the client relationship.
ClaimEasy invites insurance agents, brokers and intermediaries to explore transparent collaboration models for clients facing difficult claim decisions.
Partner conversationsWrite to support@claimeasy.in or call +91 95001 14478.
The proposition
The claim experience is where trust is remembered.
When a client’s claim becomes difficult, the intermediary is often expected to interpret technical reasons, organise records and negotiate a resolution. ClaimEasy can bring specialist claim assessment and escalation support into that moment.
The partnership structure should preserve transparency, client consent and applicable regulatory responsibilities. Specific commercial or referral terms, if any, should be discussed and documented separately.
How collaboration can help
Specialist support around the policyholder
Technical claim capability
Policy wording, evidence, survey/medical records and insurer correspondence are assessed for appropriate grounds.
Client-centred communication
The relationship and responsibilities can be defined upfront so the policyholder knows who is doing what.
Escalation readiness
Where insurer-level grievance does not resolve the matter, eligibility for Ombudsman or other suitable forums can be assessed.
Who should connect
Built for professionals who stay with the client after the sale
Insurance agents
Strengthen post-sale support when a client needs specialist review beyond routine insurer follow-up.
Insurance brokers
Add focused technical capacity for complex, disputed or escalated personal and commercial claims.
Other intermediaries
Explore compliant case-support arrangements aligned with the role, consent and needs of the policyholder.