Frequently asked questions
Good questions deserve straight answers.
Learn about our independent consulting service, the free review and the steps available to policyholders.
Your questions answered
What would I need to know first?
Will you tell me if my claim has no merit?
Yes. The free review includes an honest preliminary opinion, including when proceeding is unlikely to help.
Can I speak to someone before uploading documents?
Yes. You can begin with a call on 9500114478; documents can be shared later through an appropriate secure channel.
Will you guarantee that my claim is paid?
No. We can build and explain a technically sound representation, but the decision rests with the relevant insurer or adjudicatory forum.
Do you help if the grievance is not resolved?
Where suitable, we assist with Insurance Ombudsman complaints and litigation preparation alongside qualified counsel, subject to applicable procedures.