Claim rejected
We examine the repudiation grounds, policy wording, disclosures and supporting records to identify whether a reasoned challenge is available.
See how we helpClaims made clear.
Claim atak gaya?
Ab raasta saaf hai.
Rejected, delayed or paid less than expected? Get a free 1-on-1 review from insurance claim experts—and understand the right next step.
Expert-led. Transparent. Policyholder first.
No document upload required
Serving policyholders across India
FREEPreliminary merit review
₹499 onwardsRegistration after acceptance
10–20%Professional fee on success
Across IndiaChennai · Noida · Delhi-NCR
No confusion. No generic advice.
We read the rejection, connect the policy terms, and tell you what actually matters.
You do not need to understand every clause before calling us. Start with the problem; our experts help organise the facts into a clear claim path.
01
Share the problemTell us where the claim is stuck.
02
We test the meritPolicy, reason and evidence are considered.
03
Get a clear viewKnow whether the matter is worth pursuing.
04
Choose the next stepProceed only after scope and fees are clear.
Where we can step in
When the insurance promise becomes a claim problem
A reason in a claim letter may sound final. It is still worth understanding whether the decision aligns with the policy, evidence and applicable grievance route.
Claim delayed
Repeated document requests, long silence or unresolved investigation can be addressed through structured follow-up and formal escalation.
See how we helpClaim short-settled
We review deductions, sub-limits, depreciation, proportionate clauses and survey findings against the cover actually purchased.
See how we helpHealth claim dispute
Support for reimbursement, cashless denial, pre-existing disease, waiting period, medical necessity and related policy disputes.
View claim typesLife claim dispute
Technical review of non-disclosure, proposal records, policy conditions and documentation affecting death or maturity claims.
View claim typesProperty or business claim
Assistance with complex loss assessment, exclusions, warranties, survey reports and documentation in general insurance claims.
View claim types
Why ClaimEasy exists
Insurance should support you when life is already difficult.
People buy insurance for reassurance. When a claim is denied, delayed or reduced without a clear explanation, the policyholder can be left navigating technical language at the worst possible time.
ClaimEasy was created to bring clarity to that moment—first by giving an independent view of the merits, then by placing the policyholder’s case before the right authority on proper technical grounds.
- An honest opinion before you spend money taking the matter forward.
- A panel of insurance technical experts to examine policy and claim records.
- A documented engagement agreement that safeguards both parties.
A clear route forward
From free review to the right forum
Every case is different. Our process is structured to test merit early, avoid unnecessary expense and escalate only where the facts support it.
01
Tell us what happened
Share the basic claim details, the problem you are facing and how the insurer has responded so far.
02
Free merit review
We review the information at a preliminary level and explain whether the matter appears worth pursuing.
03
Accept and register
If the case has merit and you choose to proceed, the engagement is documented and registration starts from ₹499.
04
Build the technical case
Claim experts examine policy wording, correspondence and evidence to prepare proper grounds for representation.
05
Represent and escalate
We begin with the insurer’s grievance route and, where appropriate, assist with Ombudsman or legal escalation.
06
Pay on success
On successful resolution, the agreed professional fee—generally 10% to 20% of the amount recovered—becomes payable.
No claim, no success fee: the one-time registration fee still applies after a case is accepted. The success fee and scope are recorded in the engagement agreement before work begins.
Reported resolution record
We aim to resolve matters before they become litigation.
ClaimEasy’s first focus is a well-supported grievance with the insurer. When that does not resolve a meritorious matter, the next appropriate forum is considered with the policyholder.
Let us review your case80%+of matters reported as resolved through insurer grievance redressal
100%reported success rate in Ombudsman matters handled to date
Figures are supplied by ClaimEasy and should be periodically substantiated and updated. Past results do not guarantee a similar outcome in any future matter.
Transparent engagement
Know the commercial model before you proceed
Your preliminary review is free. If your case is accepted, the scope, registration charge and success fee are agreed in writing.
Initial merit review
FreeA preliminary opinion on the claim problem and whether it appears to merit further technical review.
Case registration
₹499 onwardsA small registration charge activates the agreed engagement. ClaimEasy states that these contributions also support public insurance-claim awareness.
Professional fee
10–20% of amount recoveredThe rate depends on complexity, value and forum, and is recorded in the agreement before the case is taken forward.
Taxes, legal representation expenses, court fees or other third-party costs—if applicable—should be separately disclosed and agreed for the specific case. The signed agreement governs the final commercial terms.
Across insurance categories
Technical claim support for individuals and businesses
ClaimEasy can assess disputes across major life and general insurance lines, subject to the facts, policy terms and available documents.
Health insurance
Cashless, reimbursement, exclusions, waiting periods, pre-existing conditions and deductions.
Life & term insurance
Death, maturity and policy benefit disputes involving declarations, documents or conditions.
Motor insurance
Own damage, theft, total loss, survey assessment, licence, usage and repair disputes.
Home & property
Fire, burglary, natural catastrophe, valuation, reinstatement and survey-related disputes.
Travel insurance
Medical emergencies, cancellations, baggage and other insured travel-event disputes.
Commercial insurance
Property, marine, engineering, liability and other complex business claim matters.
For agents and intermediaries
Help clients through the moment that defines insurance.
Agents, brokers and other insurance intermediaries often remain the client’s first call after a difficult claim decision. ClaimEasy offers collaboration propositions that add specialist claim capability while keeping the client relationship at the centre.
- Independent preliminary case review for referred policyholders.
- Technical claim support across individual and commercial lines.
- Transparent engagement and clear division of responsibilities.
Questions before you begin
Straight answers about claim support
Is the first claim review really free?
Yes. The initial merit review is free. It is intended to help you understand whether your matter appears worth taking forward. A registration fee applies only after ClaimEasy accepts the case and you choose to proceed.
What does “No Claim, No Fee” mean here?
It means the agreed success-based professional fee is payable only if the claim is successfully resolved. A one-time registration charge starting from ₹499 remains payable after case acceptance. The exact terms will be recorded in the agreement.
Can ClaimEasy guarantee that my claim will be paid?
No responsible claim professional can guarantee an outcome. ClaimEasy can assess merit, prepare technical grounds and assist with the appropriate grievance or legal route. The final result depends on the policy, facts, evidence and decision-making authority.
What documents will usually be needed?
Common records include the policy schedule and wording, proposal or declarations where relevant, claim form, insurer/TPA correspondence, rejection or settlement letter, medical/survey/repair documents, bills and proof of loss. The exact list depends on the claim. For safety, this website does not accept document uploads; the team will share a controlled method after contacting you.
When can a matter go to the Insurance Ombudsman?
Under the process currently published by the Council for Insurance Ombudsmen, the complainant should first represent the matter to the insurer or broker. If the response is unsatisfactory or there is no response within the specified period, eligible complaints may be brought to the Ombudsman subject to jurisdiction, time and value limits. ClaimEasy will assess the applicable route; you can also verify the current rules on the official Ombudsman procedure page.
How long will the process take?
Timelines vary widely. They depend on the completeness of records, insurer response, investigation, forum and complexity. ClaimEasy will explain the likely route and keep you informed, but should not promise a fixed settlement date.
Do you serve customers outside Chennai?
Yes. ClaimEasy is headquartered in Chennai, operates in Noida and Delhi-NCR, and can support policyholders across India using phone, email and digital case communication, subject to the forum and case needs.