:root {
  --paper:  #e8ece5;
  --paper-2:#dde3da;
  --card:   #ffffff;
  --ink:    #16261f;
  --seal:   #1d5340;
  --seal-2: #2e7a5e;
  --reject: #9e2b1e;
  --muted:  #59695f;
  --line:   #b7c2b8;
  --slab: "Bitter", Georgia, serif;
  --sans: "IBM Plex Sans", system-ui, -apple-system, sans-serif;
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } }

body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--sans);
  font-size: 1.0625rem;
  line-height: 1.6;
}

h1, h2, h3, h4 { font-family: var(--slab); font-weight: 600; line-height: 1.14; margin: 0; letter-spacing: -0.012em; }
h1 { font-size: clamp(2rem, 4.6vw, 3.1rem); line-height: 1.08; }
h2 { font-size: clamp(1.4rem, 2.5vw, 1.85rem); }
h3 { font-size: 1.12rem; }
p { margin: 0 0 1rem; max-width: 68ch; }

a { color: var(--seal); text-decoration-thickness: 1px; text-underline-offset: 3px; }
a:hover { color: var(--ink); }
:focus-visible { outline: 2px solid var(--seal-2); outline-offset: 3px; }

.wrap { width: min(1140px, 100% - 3rem); margin-inline: auto; }
.rule { border: 0; border-top: 1px solid var(--line); margin: 1.5rem 0; }
.skip { position: absolute; left: -9999px; }
.skip:focus { left: 1rem; top: 0.5rem; background: var(--card); padding: 0.5rem 1rem; z-index: 10; }

/* ---------- masthead ---------- */

.masthead { background: var(--ink); color: var(--paper); }
.masthead__inner {
  display: flex; align-items: center; justify-content: space-between;
  gap: 1.5rem; padding: 0.9rem 0; flex-wrap: wrap;
}
.wordmark {
  font-family: var(--slab); font-weight: 700; font-size: 1.28rem;
  color: var(--paper); text-decoration: none; letter-spacing: -0.02em; line-height: 1.1;
}
.wordmark span {
  display: block; font-family: var(--sans); font-weight: 400;
  font-size: 0.78rem; color: #9db3a7; letter-spacing: 0;
}
.masthead nav { display: flex; align-items: center; gap: 1.4rem; font-size: 0.93rem; flex-wrap: wrap; }
.masthead nav a { color: var(--paper); text-decoration: none; padding: 0.15rem 0; border-bottom: 1px solid transparent; }
.masthead nav a:hover { border-bottom-color: var(--seal-2); }
.masthead nav a[aria-current="page"] { border-bottom-color: var(--paper); }
.masthead nav a.btn { border-bottom: 0; }

/* ---------- hero ---------- */

.hero {
  display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
  gap: clamp(2rem, 4.5vw, 3.75rem); align-items: start;
  padding: clamp(2.75rem, 6vw, 4.5rem) 0 clamp(2rem, 4vw, 3rem);
}
.hero__lede { font-size: 1.14rem; margin-top: 1.5rem; }
.hero__actions { display: flex; gap: 0.85rem; flex-wrap: wrap; margin-top: 1.75rem; align-items: center; }
.hero__note { font-size: 0.93rem; color: var(--muted); margin: 1.1rem 0 0; }

/* the docket: an illustration of a file moving, not a testimonial */

.docket { background: var(--card); border: 1px solid var(--ink); box-shadow: 6px 6px 0 var(--paper-2); }
.docket__head {
  display: flex; justify-content: space-between; gap: 1rem; align-items: baseline;
  padding: 0.75rem 1.15rem; border-bottom: 1px solid var(--ink);
  background: var(--ink); color: var(--paper); font-size: 0.83rem;
}
.docket__head b { font-family: var(--slab); font-size: 0.95rem; font-weight: 600; letter-spacing: 0.01em; }
.docket__body { padding: 1.15rem 1.15rem 1.35rem; }
.docket dl { margin: 0; display: grid; grid-template-columns: auto 1fr; gap: 0.45rem 1rem; font-size: 0.92rem; }
.docket dt { color: var(--muted); }
.docket dd { margin: 0; font-weight: 500; }
.docket__reason {
  margin: 1.1rem 0 0; padding: 0.75rem 0.9rem; background: #f7eceb;
  border-left: 3px solid var(--reject); font-size: 0.92rem; color: #46201b;
}
.docket__reason b { display: block; font-family: var(--slab); font-size: 0.8rem; color: var(--reject); margin-bottom: 0.15rem; }
.docket__arrow { text-align: center; color: var(--muted); font-size: 0.8rem; padding: 0.65rem 0 0.3rem; }
.docket__out {
  padding: 0.8rem 0.9rem; background: #e7f0eb; border-left: 3px solid var(--seal);
  font-size: 0.95rem;
}
.docket__out b { display: block; font-family: var(--slab); font-size: 0.8rem; color: var(--seal); margin-bottom: 0.15rem; }
.docket__out strong { font-family: var(--slab); font-size: 1.15rem; }
.docket__caption { font-size: 0.79rem; color: var(--muted); margin: 0.7rem 0 0; }

.stamp {
  display: inline-block; border: 2px solid var(--reject); color: var(--reject);
  font-family: var(--slab); font-weight: 700; font-size: 0.72rem;
  padding: 0.12rem 0.45rem; transform: rotate(-4deg);
  animation: stamp-down 0.5s cubic-bezier(.2,1.5,.4,1) 0.45s both;
}
@keyframes stamp-down {
  from { opacity: 0; transform: rotate(-14deg) scale(1.7); }
  to   { opacity: 1; transform: rotate(-4deg) scale(1); }
}
@media (prefers-reduced-motion: reduce) { .stamp { animation: none; } }

/* ---------- bands ---------- */

.band { padding: clamp(2.5rem, 5vw, 4rem) 0; border-top: 1px solid var(--line); }
.band--ink { background: var(--ink); color: var(--paper); border-top: 0; }
.band--ink h2, .band--ink h3 { color: var(--paper); }
.band--ink p { color: #c8d5cc; }
.band__head { max-width: 52ch; margin-bottom: 2rem; }
.band__head p { margin: 0.8rem 0 0; color: var(--muted); }
.band--ink .band__head p { color: #a8bcae; }

/* ---------- the fee ledger ---------- */

.ledger { border-top: 2px solid var(--ink); max-width: 54rem; }
.ledger__row {
  display: grid; grid-template-columns: 1.6rem minmax(0, 1fr) 11rem;
  gap: 0.35rem 1.1rem; padding: 1.15rem 0; border-bottom: 1px solid var(--line);
  align-items: baseline;
}
.ledger__when { grid-column: 2; color: var(--muted); font-size: 0.95rem; margin: 0; }
.ledger__tick { color: var(--seal); font-family: var(--slab); font-weight: 700; }
.ledger__amt { text-align: right; font-family: var(--slab); font-weight: 600; font-size: 1.15rem; }
.ledger__amt small { display: block; font-family: var(--sans); font-weight: 400; font-size: 0.78rem; color: var(--muted); }
.ledger__note {
  margin: 1.5rem 0 0; padding: 0.9rem 1.1rem; background: var(--card);
  border-left: 3px solid var(--seal); font-size: 0.97rem; max-width: 54rem;
}

/* ---------- escalation ladder (signature element) ---------- */

.ladder { list-style: none; margin: 0; padding: 0; }
.ladder > li {
  display: grid; grid-template-columns: 8.5rem minmax(0, 1fr);
  gap: 0 clamp(1rem, 3vw, 2.25rem);
  position: relative; padding: 0 0 2.25rem;
}
.ladder > li::before {
  content: ""; position: absolute; left: 8.5rem; top: 0.55rem; bottom: -0.55rem;
  border-left: 2px solid #43705f; margin-left: -1px;
}
.ladder > li:last-child::before { display: none; }
.ladder > li::after {
  content: ""; position: absolute; left: 8.5rem; top: 0.4rem;
  width: 11px; height: 11px; margin-left: -6px; border-radius: 50%;
  background: var(--paper); border: 2px solid var(--paper);
  box-shadow: 0 0 0 2px #43705f inset;
}
.band--ink .ladder > li::after { background: var(--ink); border-color: var(--ink); }
.ladder__rung {
  font-family: var(--slab); font-weight: 600; font-size: 0.95rem;
  text-align: right; padding-right: 0.15rem;
}
.ladder__clock { display: block; font-family: var(--sans); font-weight: 400; font-size: 0.79rem; color: #9db3a7; margin-top: 0.2rem; }
.ladder__main { padding-left: 1.5rem; }
.ladder__main h3 { margin-bottom: 0.5rem; }
.ladder__main p { margin: 0 0 0.75rem; max-width: 62ch; }
.ladder__we {
  margin: 0; padding-left: 0.9rem; border-left: 2px solid var(--seal-2);
  font-size: 0.95rem;
}
.ladder__we b { font-family: var(--slab); font-weight: 600; }

/* ---------- claim types ---------- */

.types { display: grid; grid-template-columns: repeat(auto-fit, minmax(19rem, 1fr)); gap: 0; border-top: 1px solid var(--line); }
.type { padding: 1.5rem 1.75rem 1.5rem 0; border-bottom: 1px solid var(--line); }
.type + .type { border-left: 1px solid var(--line); padding-left: 1.75rem; }
.type h3 { margin-bottom: 0.4rem; }
.type > p { color: var(--muted); font-size: 0.97rem; margin-bottom: 0.9rem; }
.reasons { list-style: none; margin: 0; padding: 0; font-size: 0.92rem; }
.reasons li { padding: 0.3rem 0 0.3rem 1.15rem; position: relative; color: var(--ink); }
.reasons li::before { content: "—"; position: absolute; left: 0; color: var(--reject); }

/* ---------- recovered strip ---------- */

.tally-strip { display: flex; gap: clamp(1.5rem, 5vw, 4rem); flex-wrap: wrap; }
.tally-strip div strong { display: block; font-family: var(--slab); font-size: clamp(1.6rem, 3.4vw, 2.3rem); font-weight: 600; }
.tally-strip div span { font-size: 0.88rem; color: #a8bcae; }

/* ---------- faqs ---------- */

.faqs { border-top: 1px solid var(--line); max-width: 62rem; }
.faqs details { border-bottom: 1px solid var(--line); }
.faqs summary {
  cursor: pointer; padding: 1rem 2rem 1rem 0; position: relative;
  font-family: var(--slab); font-weight: 600; font-size: 1.03rem; list-style: none;
}
.faqs summary::-webkit-details-marker { display: none; }
.faqs summary::after {
  content: "+"; position: absolute; right: 0.35rem; top: 0.85rem;
  font-family: var(--sans); font-weight: 400; font-size: 1.3rem; color: var(--seal);
}
.faqs details[open] summary::after { content: "\2212"; }
.faqs details p { margin: 0 0 1.15rem; max-width: 68ch; }

/* ---------- forms ---------- */

.intake { display: grid; grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr); gap: clamp(2rem, 4vw, 3.5rem); align-items: start; }
.intake__aside p { color: var(--muted); }
.intake__aside .checklist { margin-top: 1.25rem; }

.checklist { list-style: none; margin: 0; padding: 0; font-size: 0.95rem; }
.checklist li { padding: 0.4rem 0 0.4rem 1.5rem; position: relative; border-bottom: 1px solid var(--line); }
.checklist li::before { content: "\2713"; position: absolute; left: 0; color: var(--seal); font-weight: 600; }

form.card { background: var(--card); border: 1px solid var(--ink); padding: clamp(1.25rem, 2.75vw, 1.9rem); }
.field { margin-bottom: 1.05rem; }
label { display: block; font-size: 0.88rem; font-weight: 500; margin-bottom: 0.3rem; }
label i { color: var(--muted); font-style: normal; font-weight: 400; }
input[type=text], input[type=email], input[type=tel], input[type=password],
input[type=number], input[type=date], textarea, select {
  width: 100%; padding: 0.6rem 0.7rem; font-size: 1rem; font-family: var(--sans);
  color: var(--ink); background: #fbfcfb; border: 1px solid var(--line); border-radius: 0;
}
textarea { min-height: 7.5rem; resize: vertical; line-height: 1.5; }
input:focus, textarea:focus, select:focus { border-color: var(--seal); background: #fff; }
.row { display: grid; grid-template-columns: 1fr 1fr; gap: 1.05rem; }
.field--check { display: grid; grid-template-columns: 1.4rem 1fr; gap: 0.6rem; align-items: start; }
.field--check input { width: 1.05rem; height: 1.05rem; margin-top: 0.28rem; }
.field--check label { font-size: 0.9rem; font-weight: 400; line-height: 1.45; margin: 0; }
.honeypot { position: absolute; left: -9999px; }
.fineprint { font-size: 0.84rem; color: var(--muted); margin: 0.9rem 0 0; }

button, .btn {
  font-family: var(--sans); font-size: 0.97rem; font-weight: 500;
  padding: 0.7rem 1.4rem; color: #fff; background: var(--seal);
  border: 1px solid var(--seal); border-radius: 0; cursor: pointer;
  text-decoration: none; display: inline-block; text-align: center;
}
button:hover, .btn:hover { background: var(--ink); border-color: var(--ink); color: #fff; }
.btn--small { padding: 0.4rem 0.9rem; font-size: 0.88rem; }
.btn--ghost { background: transparent; color: var(--ink); border-color: var(--ink); }
.btn--ghost:hover { background: var(--ink); color: var(--paper); }
.band--ink .btn--ghost { color: var(--paper); border-color: var(--paper); }
.band--ink .btn--ghost:hover { background: var(--paper); color: var(--ink); }
.btn--danger:hover { background: var(--reject); border-color: var(--reject); }

.notice {
  font-size: 0.94rem; padding: 0.85rem 1.05rem; margin-bottom: 1.4rem;
  background: #e7f0eb; border-left: 3px solid var(--seal);
}
.notice--bad { background: #f7eceb; border-left-color: var(--reject); }
.notice ul { margin: 0.45rem 0 0; padding-left: 1.15rem; }
.notice strong { font-family: var(--slab); }

/* ---------- footer ---------- */

.footer { background: var(--ink); color: #c8d5cc; margin-top: 0; padding: 2.5rem 0 0; font-size: 0.92rem; }
.footer a { color: #c8d5cc; }
.footer a:hover { color: #fff; }
.footer__inner { display: grid; grid-template-columns: repeat(auto-fit, minmax(15rem, 1fr)); gap: 2rem; padding-bottom: 2rem; }
.footer__mark { font-family: var(--slab); font-weight: 600; font-size: 1.1rem; color: var(--paper); margin: 0 0 0.5rem; }
.footer__lines { margin: 0 0 0.9rem; }
.footer__lines span { display: block; }
.disclaimer { border-top: 1px solid #2f4238; padding: 1.25rem 0 2rem; }
.disclaimer p { font-size: 0.83rem; color: #93a89a; max-width: 92ch; margin: 0; }

/* ---------- case desk (admin) ---------- */

.admin body { background: var(--paper-2); }
.adminbar { background: var(--ink); }
.adminbar .wordmark span { color: #9db3a7; }
.admin-main { padding: 2rem 0 4rem; }
.admin-main h1 { font-size: clamp(1.6rem, 3vw, 2.05rem); margin-bottom: 1.25rem; }
.admin-main h2 { margin: 2.25rem 0 1rem; font-size: 1.2rem; }
.admin-main h2:first-child { margin-top: 0; }

.pipeline { display: grid; grid-template-columns: repeat(auto-fit, minmax(9rem, 1fr)); gap: 0; border: 1px solid var(--ink); background: var(--card); margin-bottom: 2rem; }
.pipeline a { padding: 0.85rem 1rem; text-decoration: none; color: var(--ink); border-right: 1px solid var(--line); display: block; }
.pipeline a:last-child { border-right: 0; }
.pipeline a:hover, .pipeline a[aria-current="page"] { background: #e7f0eb; }
.pipeline strong { display: block; font-family: var(--slab); font-size: 1.5rem; font-weight: 600; line-height: 1.1; }
.pipeline span { font-size: 0.8rem; color: var(--muted); }

table { width: 100%; border-collapse: collapse; font-size: 0.94rem; background: var(--card); }
th { text-align: left; font-size: 0.78rem; font-weight: 600; color: var(--muted); padding: 0.55rem 0.75rem; border-bottom: 2px solid var(--ink); background: var(--paper); }
td { padding: 0.75rem; border-bottom: 1px solid var(--line); vertical-align: top; }
tr:hover td { background: #f4f7f3; }
td .who { font-weight: 600; display: block; }
td .said, .muted { color: var(--muted); font-size: 0.9rem; }
th:last-child, td:last-child { text-align: right; white-space: nowrap; }

.chip {
  display: inline-block; font-size: 0.76rem; font-weight: 500; padding: 0.12rem 0.5rem;
  border: 1px solid var(--line); background: var(--paper); white-space: nowrap;
}
.chip--active { border-color: var(--seal); color: var(--seal); background: #e7f0eb; }
.chip--won { background: var(--seal); border-color: var(--seal); color: #fff; }
.chip--closed { color: var(--muted); }
.chip--open { border-color: #b08a2a; color: #7a5c12; background: #f6f0e0; }

.empty { padding: 2.5rem 1rem; color: var(--muted); background: var(--card); border: 1px solid var(--line); }
.panel { background: var(--card); border: 1px solid var(--ink); padding: 1.4rem; margin-bottom: 1.5rem; }
.panel h2 { margin-top: 0; }
.grid-2 { display: grid; grid-template-columns: minmax(0, 1.35fr) minmax(0, 1fr); gap: 1.75rem; align-items: start; }
.inline-form { display: inline; }
.filters { display: flex; gap: 0.5rem; flex-wrap: wrap; margin-bottom: 1.25rem; }
.filters a { font-size: 0.87rem; padding: 0.3rem 0.7rem; border: 1px solid var(--line); background: var(--card); text-decoration: none; color: var(--ink); }
.filters a[aria-current="true"] { background: var(--ink); color: var(--paper); border-color: var(--ink); }

.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { padding: 0.7rem 0; border-bottom: 1px solid var(--line); font-size: 0.93rem; }
.timeline li:last-child { border-bottom: 0; }
.timeline time { display: block; font-size: 0.79rem; color: var(--muted); }
.timeline li.is-system { color: var(--muted); }

.readout { margin: 0; display: grid; grid-template-columns: auto 1fr; gap: 0.5rem 1.1rem; font-size: 0.94rem; }
.readout dt { color: var(--muted); }
.readout dd { margin: 0; font-weight: 500; }
.money { font-family: var(--slab); font-weight: 600; }

.login-shell { display: grid; place-items: center; min-height: 100vh; padding: 2rem 1.25rem; }
.login-shell form { width: min(24rem, 100%); }
.login-shell .wordmark { display: block; margin-bottom: 1.25rem; color: var(--ink); }
.login-shell .wordmark span { color: var(--muted); }

/* ---------- responsive ---------- */

@media (max-width: 940px) {
  .hero, .intake, .grid-2 { grid-template-columns: minmax(0, 1fr); }
  .type + .type { border-left: 0; padding-left: 0; }
  .ladder > li { grid-template-columns: minmax(0, 1fr); padding-bottom: 1.75rem; }
  .ladder > li::before, .ladder > li::after { display: none; }
  .ladder__rung { text-align: left; padding-bottom: 0.4rem; }
  .ladder__clock { display: inline; margin-left: 0.5rem; }
  .ladder__main { padding-left: 0; border-left: 2px solid #43705f; padding-left: 1.1rem; }
}
@media (max-width: 620px) {
  .wrap { width: calc(100% - 2rem); }
  .row { grid-template-columns: 1fr; }
  .ledger__row { grid-template-columns: 1.4rem minmax(0, 1fr); }
  .ledger__amt { grid-column: 2; text-align: left; }
  .masthead__inner { gap: 0.75rem; }
  .masthead nav { gap: 1rem; font-size: 0.88rem; }
  table { font-size: 0.88rem; }
  th, td { padding: 0.6rem 0.5rem; }
}